Privacy Policy, Ask Regina Baker

The plain-English version: we collect only what you send us through this site's forms and booking links, we use it to do exactly what you asked, and we don't sell it, rent it, or hand it to list-builders. That's the whole policy; the sections below spell it out.

1. Who we are

This website, askreginabaker.com, is operated by Ask Regina Baker, a division of Computerize U2, 3120 Southwest Fwy Ste 101, PMB 744279, Houston, Texas 77098-4520. Telephone: 832-786-1907. This policy explains what information we collect through this site and how we handle it.

2. What we collect

We collect information you choose to send us:

Speaking and event inquiries: your name, email address, event date, event type, budget, objectives, and anything else you share in the form.
Strategy and consulting bookings: the name, email, and scheduling details you provide when booking time through our calendar links.
Purchases: when you buy a product or course through our linked platforms, those platforms collect what they need to complete your order.

Form submissions on this site are delivered through Formspree, a third-party form processing service that transmits your submission to our business email. This site's statistics may record IP addresses and use cookies to count unique visits; that information is used for general, aggregate statistics about site traffic, not to track individual behavior.

3. How we use it

To respond to your inquiry (allow up to 48 hours).
To prepare for and conduct the call, session, or event you booked.
To deliver the product, course, or service you purchased, including customer-service follow-up on your order.

We contact you about the thing you contacted us about. Submitting a form does not subscribe you to a mailing list.

Two kinds of email. Buying a program or product is different. When you purchase, you will receive emails connected to what you bought: receipts, access details, meeting links, schedules, recordings, and anything else required to deliver it. Those emails are part of the purchase and continue for as long as you have access, so there is no unsubscribe option for them. If you are also receiving marketing or newsletter email from us, every one of those carries an unsubscribe link, and using it stops the marketing without affecting anything you bought.

4. What we will not do

We do not sell, rent, or trade your personal information. We do not share it with third parties for their marketing. The internet has enough list-merchants; this site is not one of them.

5. Affiliate links

Some pages on this site include promotional (affiliate) links that may generate income or commissions for our company, Computerize U2. Clicking an affiliate link takes you to a third party's website, and that party's own privacy policy governs anything you do there. We only recommend products and services we use or have researched for clients.

6. Third-party services

Formspree: form submissions are processed and delivered to us by Formspree. Your submission passes through Formspree's systems, and Formspree's own privacy policy governs that processing.
Calendly or TidyCal: strategy sessions and calls are scheduled through Calendly or TidyCal, whose own privacy policy governs the information you enter when booking.
Google Fonts: this site loads typefaces from Google's servers, which means your browser sends a standard request (including your IP address) to Google when a page loads. Google's own privacy policy governs that request.
Email: messages you send us are received and stored in our business email systems.
Payment processing: purchases are processed by Stripe and delivered through Teachery. See section 7 below.

7. Payments

Purchases are processed by Stripe, and programs and digital products are delivered through Teachery. When you buy something, Stripe collects your payment details directly and we never receive or store your full card number. We do receive and keep a record of the transaction: your name, email address, billing address, what you bought, the amount, the date, and the last four digits of the card. Stripe and Teachery each handle your information under their own privacy policies, and we encourage you to read them.

8. Order records and disputes

We keep purchase and billing records for as long as required for tax, accounting, and legal purposes, which is generally seven years. If you buy on a payment plan, we keep a record of the schedule and whether each payment succeeded. If you dispute a charge or file a chargeback, we may be required to share your order records, correspondence, and proof of delivery with Stripe, your card issuer, or both in order to respond.

9. Retention

We keep inquiry and correspondence records as long as needed to serve you, meet legal and tax obligations, and maintain accurate business records. We do not keep information longer than necessary.

10. Your choices

You may request a copy, correction, or deletion of the personal information we hold about you by using the contact page. We will honor requests unless we are required to retain information by law.

11. Children

This site is a business-to-business resource for the professional speaking industry and is not directed at anyone under 18. We do not knowingly collect information from minors.

12. Copyright

All documents, information, and logos included on this website are copyright AskReginaBaker.com, except where noted. Any reproduction of documents or information is strictly prohibited without the written consent of AskReginaBaker.com.

13. Terms of use and refunds

All advice provided on this website is for general informational purposes only. We are not responsible for any losses that may occur as a result of following this advice. Our sales pages include the information you need to make an informed buying decision, so please read them carefully before you purchase. Because of the specific nature of our services and products, we do not offer refunds. Our full Terms of Use cover this in more detail.

14. Changes to this policy

If this policy changes, the effective date above changes with it. By continued use of this website, you agree to accept these terms and any changes.

15. Contact

Privacy questions go through the contact page, by mail to Ask Regina Baker, A Division of Computerize U2, 3120 Southwest Fwy Ste 101, PMB 744279, Houston, Texas 77098-4520, or by telephone at 832-786-1907. Please allow up to 48 hours for a response.